Reservation data
When you make a reservation through our website, we collect only the personal data necessary to process your booking and communicate with you (e.g., name, email, phone number, booking dates).
Reservation via Smoobu
Please note that all bookings and payments are handled directly by Smoobu, a third-party service provider. We only collect your personal data to communicate with you regarding your reservation.
Data usage
Your data is used solely for managing your reservation and related communication. We do not share your data with third parties, except as required by law or to fulfill the reservation (e.g., payment processing by Smoobu).
Data retention
We keep your personal data only for as long as necessary to complete your reservation and any required administrative or legal obligations.
Your rights
You have the right to request access to, correction, or deletion of your personal data. You can also withdraw consent at any time if applicable.
Contact
For any questions about your data, please contact: info@burg-spreewald-urlaub.de